Trial class is only valid for the first POUND class for each participant. Participants who purchase a POUND trial class online but who are not eligible will be required to top up the difference at the studio. The purchase is non-refundable.
BUY NOW links above redirect to our online shop on our main SURFSET Fitness site. Visit the POUND purchase page to see the full range of POUND packs available, instead of individually.
Terms and conditions
All prices stated are in Singapore Dollars.
All packages are non-exchangeable and non-refundable.
All packages are non-transferable, unless otherwise stated.
Late cancellations with less than 12 hours notice will be charged as a session taken.
No-shows will be charged as a session taken.
Participants who are more than 10 minutes late will not be allowed to join the class, and will be charged as a no-show.
Sessions must be used within the validity period stated.
However, we recognize that there may be circumstances where a participant may not be able to attend classes for a while. We can extend the validity period of packages for –
clients with medical conditions, with a valid medical certificate.
women who can no longer attend classes because of pregnancy.
participants travelling overseas for more than 5 consecutive days. We may ask to verify your travel documents.
Sessions past the validity period can be rolled over with the purchase of a new package.
All sessions must be paid in advance.
All packages must be activated within 2 months from the date of purchase.
We believe in getting fit together! With a pack purchase of 20 sessions, you can share your pack with anyone! Here’s how it works:
When you purchase a pack, you’re the principal owner of the pack.
Share the love by sharing your pack with anyone you like. This means that you can invite friends and family to POUND sessions using your pack. We call these “guests”.
Of course, each guest attending each class will count as a session taken from your pack’s balance classes. For example, if you invite four other friends to join you in a POUND session held by us, it will count as a total of five classes taken from your pack (inclusive of your own attendance).
Guests can only join classes where the principal owner is booked in, and is attending.
Bookings are essential! The principal owner must book for him or herself, and for all guests.
More terms and conditions, for the sake of clarity:
If guests are already booked in a class and the principal owner late cancels, is late, or is absent, we can still run the class for the guests out of courtesy. In these cases, the booking for the principal owner will always be counted as a late cancel and deducted from the pack. Guest bookings will be counted as per normal.
If the principal owner cancels with sufficient notice, all guests will be cancelled together.
Any guest who is booked for a class will be subject to our cancellation policy, and sessions will be counted as taken from the principal owner’s pack in the event of late cancels or no-shows.
All other normal booking and studio policies apply.